Shipping & Delivery
Your order, on its way
Everything you need to know while you await your SeBella Luxe hair.
ESTIMATED DELIVERY
3-7 business days
After your order has been processed and dispatched. Business days generally exclude weekends and public holidays. Delivery times are estimates.
Track your shipment
Once tracking becomes available for your shipment, the details will be sent to the contact information provided with your order. Please allow time for the carrier's tracking system to update after dispatch.
If delivery takes a little longer
Customs processing, public holidays, severe weather, busy periods, incorrect delivery information or courier disruptions may extend the estimated delivery time.
If your parcel is delayed
Check your tracking information first. If it has not updated for an unusual period or you believe there is a delivery issue, contact our customer-care team with your order number so we can help investigate.
If you entered the wrong address
Contact us as soon as possible. If your order has not yet been processed or dispatched, we will do our best to help. Once a parcel has shipped, an address change cannot be guaranteed.
Before you complete your order
- Check your delivery address, postcode and contact information.
- Keep your order confirmation and tracking details handy.